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Speech to Text

HuskyVoice.AI automatically converts everything spoken during a call into text — so you never lose what was said. Every customer conversation is captured, stored, and turned into useful information for your business.

What Gets Captured​

Every time your AI agent handles a call, the following are generated automatically:

  • Full call transcript — a word-for-word record of the entire conversation
  • AI call summary — a short summary of what the call was about
  • AI-generated next steps — actions your team should take after the call
  • Key data points — specific information extracted from the call (e.g. patient name, appointment date, reason for call)

You do not need to set anything up — this happens automatically on every call.

Where to Find Transcripts​

Dashboard → Calls → Select a Call → Transcript

  1. Log in to your HuskyVoice.AI dashboard
  2. Click Calls in the left menu
  3. Select any call from the list
  4. Click the Transcript tab to read the full conversation

How Long Are Transcripts Stored​

PlanRecording & Transcript Storage
TrialAvailable during trial period
BaseUp to 3 months
ProfessionalUp to 12 months
EnterpriseCustom retention period

How Many Data Points Are Extracted​

Depending on your plan, HuskyVoice.AI automatically pulls out key details from each call:

PlanCustom Data Points
BaseUp to 3 per call
ProfessionalUp to 10 per call
EnterpriseCustom

For example, a healthcare clinic might extract: patient name, appointment date, language preference, urgency level.

Why This Is Useful​

  • No more manual notes — everything the customer said is already written down
  • Never miss a follow-up — AI-generated next steps tell your team what to do after each call
  • Works in 30+ languages — transcripts are generated even for Hindi, Tamil, Hinglish, and other regional languages
  • Search past calls — find specific conversations by date or topic

Next Steps​