August 26th, 2026 Release
This release introduces several major platform capabilities — direct in-browser calling, bring-your-own-key AI providers, post-call workflows, an out-of-the-box Zoho CRM integration, dark theme, and agent versioning — alongside a broad set of enhancements and bug fixes.
Calling & Agent Testing
Direct Customer Calling – Call customers directly from the HuskyVoice AI platform without relying on an external calling application. Call logs, recordings, transcripts, summaries, and credit consumption are tracked as part of the same call experience.
Web Calling – Test AI agents directly from the browser before deploying them for real customer calls, with full support for reviewing the conversation, call logs, transcripts, summaries, and credit consumption.
AI Provider Configuration
Bring Your Own Key (BYOK) – Configure your own LLM, STT, and TTS provider keys. Credentials can be set at different levels, giving organizations and individual agents more flexibility over which AI providers they use.
Automation & Integrations
Post-Call Workflows – Automatically trigger actions after a call completes, enabling follow-up actions based on call outcomes and information collected during the call.
Zoho CRM Integration – Connect Zoho CRM out of the box and use pre-configured workflows with your AI agents, including CRM-driven automation and updating customer records based on call outcomes.
Platform Experience
Dark Theme – Dark theme support is now available across the platform, including agent creation and other key workflows, for a consistent Light/Dark experience.
Agent Versioning – Track agent configurations over time and manage changes to agents more safely.
Enhancements
Agent reliability and resource management – Improved stability and resource handling for agents.
Call metadata and status handling – Improved accuracy of call metadata and call-status tracking.
Reports and All Calls consistency – Improved consistency between the Reports and All Calls views.
Subscription and plan management – Improved the subscription and plan management experience.
Onboarding and signup – Improved onboarding and country-specific signup flows.
Workflow error classification and logging – Improved error classification and logging for workflows.
PII masking – Added stronger PII masking across logs and system data.
Agent Logs – Improved Agent Logs for troubleshooting and debugging.
Codebase maintainability – Refactored code across the platform and removed unused code for better maintainability and scalability.
Bug Fixes
Callback handling – Fixed issues affecting callbacks.
Duplicate phone numbers – Fixed duplicate phone-number handling.
Phone number removal on user invite – Fixed an issue where phone numbers were removed when inviting users.
Case-sensitive email login – Fixed an issue where login email addresses were treated as case-sensitive.
Workflow execution – Fixed issues affecting workflow execution.
Reports and All Calls inconsistencies – Fixed inconsistencies between the Reports and All Calls views.
Subscription and billing navigation – Fixed navigation issues in subscription and billing screens.
Failed and unsuccessful calls – Improved handling of failed and unsuccessful calls.
Agent database connections – Fixed agent database connection issues and resolved thread/resource leaks.