Skip to main content

August 7th, 2026 Release

This release brings new voice options and agent reliability improvements, more accurate call status handling, flexible subscription configuration, new phone-number variables, a redesigned onboarding experience, and a broad set of bug fixes.

Voice & Agent Experience​

5 new voice options – Added Sarah, Lana, David, Emily, and Ryan.

Improved background noise handling – The next stage of improvements to agent performance in noisy environments.

Improved agent reliability – Addressed a thread leak affecting agent sessions.

Full Day Calling Hours – Added support for configuring calling hours across the full day.

00:00 replaces 24:00 – Calling Hours now support 00:00; the 24:00 option has been removed.

Manual calls independent of Calling Hours – Manual calls can now be placed without being restricted by configured Calling Hours.

Calling, Callback & Scheduling​

Improved Answered / Not Answered handling – More accurate call status tracking across manual calls, API calls, and webhook-triggered calls.

Extended status validation – Status validation now applies across both Scheduled Calls and All Calls.

Flexible callback configuration – Callbacks can now be configured in minutes, hours, or days.

Subscription & Plans​

More flexible subscription configuration is now available across plan types:

Custom / Enterprise Plan – Configure custom credits and tenure. Credits and subscription validity expire based on the configured tenure. All platform features are available. Pulse interval: 30 seconds.

Yearly Professional Plan – Configure custom credits and tenure; credits and subscription validity are tied to the configured tenure. All platform features are available. Pulse interval: 30 seconds.

Monthly Base Plan – Configure custom credits and tenure; credits and subscription validity are tied to the configured tenure. Base Plan features only. Pulse interval: 1 second.

Full-page subscription preview – Subscription preview pages now use the full page, with a functional Back button.

Phone Number Variables​

Added new dynamic variables for flexible phone-number handling:

  • {{user_phone_country_code}}
  • {{user_phone_without_country_code}}
  • {{user_phone_with_country_code}}

Onboarding & Trial Experience​

Redesigned Sign In / Sign Up UI – A cleaner registration experience.

Country field removed from Sign Up – Simplifies the signup form.

Trial Plan phone lock enforced – Trial plan accounts now enforce the phone number lock.

Updated onboarding flow – Added a skip button to onboarding.

Call Insights & Dashboard​

Subscription Plan slide – Added to the Call Insights feature carousel.

Bug Fixes​

Retry functionality – Fixed an issue preventing retries from working correctly.

Duplicate appointment notifications – Fixed an issue causing appointment notifications to be sent twice.

Interakt WhatsApp notifications – Fixed issues affecting WhatsApp notifications sent via Interakt.

Login page links – Fixed broken Terms & Conditions and Privacy Policy links on the Login page.

Callback Configuration – Fixed callback configuration and scheduling issues.

Failed call durations – All Calls no longer displays a call duration for failed calls.

Calling Hours configuration – Fixed issues affecting Calling Hours configuration.

Agent thread leaks – Fixed thread leaks caused by excessive database connections.

Knowledge Base – Basic Information is now included in the RAG pipeline.