July 31st, 2026 Release
This wraps up our July 2026 release cycle — one of our biggest yet, with improvements spanning onboarding, billing, Voice AI, reporting, platform reliability, and infrastructure.
New User Onboarding & Signup
This area is still a work in progress.
Phone number removed from signup – Sign up no longer requires a phone number upfront.
Redesigned onboarding flow – A smoother, multi-step onboarding experience.
Bot protection – Added Cloudflare Turnstile to signup.
Phone verification during onboarding – Verification is now integrated directly into the onboarding steps.
Database-driven progress tracking – Onboarding progress is tracked server-side for more reliable state.
Feedback & satisfaction survey – New survey with credit rewards for completion.
User Journey dashboard – Super Admins can track user journeys through a dedicated dashboard.
UI polish and bug fixes – Multiple onboarding UI improvements and fixes.
Billing, Plans & Credits
Professional & USD plans – New plan tier and USD-based pricing added.
Coupon & promo code support – Apply promotional codes during checkout.
Credit expiry management – See Credit Expiry for full details.
Base to Professional upgrades – Seamless upgrade path from the base plan.
Improved billing UI – Clearer plan visibility and management.
Super Admin subscription tools – Enhanced subscription management for Super Admins.
Calling Platform & Reports
Call back scheduling – Schedule callbacks directly from the platform.
Improved transcription reliability.
Enhanced user contact information.
Automated reports – Daily, weekly, and monthly report emails.
Improved Super Admin reporting.
Scheduling & Calling Hours
Calling hours validation – Calls are only placed within approved hours.
Schedule calls from the UI.
Unified timezone handling across scheduling.
AI Agent Experience
"Generate with AI" – Instruction generator for agent setup.
Improved greeting and ending message handling.
Expanded prompt variables across all call types.
Better multilingual conversation handling.
Agent Timezone support added.
Knowledge Base & RAG
Global Knowledge Base for shared reference material.
Complete RAG pipeline integration.
Real-time knowledge search during live calls.
Knowledge testing tools for validating retrieval before going live.
CRM, Contacts & Campaigns
CRM lookup on every call.
Automatic customer information updates from CRM data.
CSV contact import.
Campaign scheduling.
Notifications
Expanded notification capabilities across the platform.
Voice & Audio
Krisp noise cancellation support.
Improved caller identity handling.
Voice provider stability improvements.
Platform Administration
Environment properties management.
Advanced filtering across dashboards.
Root user support.
Security Improvements
OTP rate limiting.
Improved IP validation.
Cloudflare Turnstile protection on signup.
Additional signup security enhancements.
Integrations
Enhanced workflow UI for easier configuration.
Stability, Performance & UI
Alongside the features above, this release includes numerous bug fixes, UI refinements, performance optimizations, and backend reliability improvements across all services.