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July 31st, 2026 Release

This wraps up our July 2026 release cycle — one of our biggest yet, with improvements spanning onboarding, billing, Voice AI, reporting, platform reliability, and infrastructure.

New User Onboarding & Signup​

This area is still a work in progress.

Phone number removed from signup – Sign up no longer requires a phone number upfront.

Redesigned onboarding flow – A smoother, multi-step onboarding experience.

Bot protection – Added Cloudflare Turnstile to signup.

Phone verification during onboarding – Verification is now integrated directly into the onboarding steps.

Database-driven progress tracking – Onboarding progress is tracked server-side for more reliable state.

Feedback & satisfaction survey – New survey with credit rewards for completion.

User Journey dashboard – Super Admins can track user journeys through a dedicated dashboard.

UI polish and bug fixes – Multiple onboarding UI improvements and fixes.

Billing, Plans & Credits​

Professional & USD plans – New plan tier and USD-based pricing added.

Coupon & promo code support – Apply promotional codes during checkout.

Credit expiry management – See Credit Expiry for full details.

Base to Professional upgrades – Seamless upgrade path from the base plan.

Improved billing UI – Clearer plan visibility and management.

Super Admin subscription tools – Enhanced subscription management for Super Admins.

Calling Platform & Reports​

Call back scheduling – Schedule callbacks directly from the platform.

Improved transcription reliability.

Enhanced user contact information.

Automated reports – Daily, weekly, and monthly report emails.

Improved Super Admin reporting.

Scheduling & Calling Hours​

Calling hours validation – Calls are only placed within approved hours.

Schedule calls from the UI.

Unified timezone handling across scheduling.

AI Agent Experience​

"Generate with AI" – Instruction generator for agent setup.

Improved greeting and ending message handling.

Expanded prompt variables across all call types.

Better multilingual conversation handling.

Agent Timezone support added.

Knowledge Base & RAG​

Global Knowledge Base for shared reference material.

Complete RAG pipeline integration.

Real-time knowledge search during live calls.

Knowledge testing tools for validating retrieval before going live.

CRM, Contacts & Campaigns​

CRM lookup on every call.

Automatic customer information updates from CRM data.

CSV contact import.

Campaign scheduling.

Notifications​

Expanded notification capabilities across the platform.

Voice & Audio​

Krisp noise cancellation support.

Improved caller identity handling.

Voice provider stability improvements.

Platform Administration​

Environment properties management.

Advanced filtering across dashboards.

Root user support.

Security Improvements​

OTP rate limiting.

Improved IP validation.

Cloudflare Turnstile protection on signup.

Additional signup security enhancements.

Integrations​

Enhanced workflow UI for easier configuration.

Stability, Performance & UI​

Alongside the features above, this release includes numerous bug fixes, UI refinements, performance optimizations, and backend reliability improvements across all services.