July 16th, 2026 Release
Credit Expiry
Credits now expire – Monthly subscription credits expire at the end of the billing cycle they were granted for. Top-up, bonus, and promotional credits expire 3 months from the date they're added.
Expiry dates shown in Call Logs – The Call Logs table on the Call Usage & Credits page now includes an Expires column, showing exactly when each batch of added credits will expire.
Credits closest to expiring are used first – If you have credits from multiple sources, the ones expiring soonest are always drawn down first, so you get the most value out of every credit before it expires.
Custom expiry for admin-granted credits – When support grants credits to your account manually, they can now set a custom expiry (down to the day, hour, and minute) instead of the standard 3-month default.
See Credit Expiry for full details.