New Features
This page highlights the major features added to HuskyVoice.AI.
Outbound Campaigns
Run automated outbound call campaigns to a list of contacts — for lead qualification, appointment reminders, follow-ups, and reactivation. The AI agent calls each contact automatically, handles the conversation, and logs the outcome.
See Campaigns
Inbound Call Handling
Assign an AI agent to your phone number so every inbound call is answered automatically — 24/7. The agent handles patient or customer enquiries, books appointments, and transfers to a human when needed.
See Inbound Agent
Appointment Booking During Calls
The AI agent can check your live calendar availability and book appointments directly during the call — without any human involvement. Confirmations are sent to the customer automatically.
AI Call Summaries and Next Steps
After every call, HuskyVoice.AI automatically generates a plain-language summary of what was discussed and what your team should do next. No manual note-taking needed.
See Transcripts
Custom Data Extraction
The AI agent can extract specific pieces of information from every conversation — such as customer intent, urgency, appointment type, or any custom fields your business needs. Extracted data is pushed to your connected tools after every call.
See Transcripts
Real-Time Multilingual Support
HuskyVoice.AI supports 30+ languages and can handle conversations where the customer switches languages mid-call — including Hinglish and other regional mixed-language patterns.
Workflows — Pre-Call and During-Call Automation
Set up automated actions that happen before or during a call. Pre-call workflows can fetch customer context from your systems before the agent starts speaking. During-call workflows can validate information, route calls, or trigger actions in real time.
Inbound and Outbound Webhooks
Connect HuskyVoice.AI to your external tools using webhooks. Trigger calls automatically from any tool, and receive call results in your CRM, Google Sheets, or custom system after every call.
See Webhooks
Call Transfer to Human Agent
The AI agent can transfer a call to a member of your team when needed — for example, if the customer asks to speak to a person, raises a complaint, or asks something outside the agent's scope. The team member receives a brief summary before taking the call.
See Configure Agent
Test Call
Before going live, you can test your AI agent directly from the dashboard using the Test Call feature. This lets you hear exactly how the agent sounds and verify its responses before running a real campaign or going live on inbound.
See Agent Testing