Improvements
This page covers enhancements made to existing features in HuskyVoice.AI.
Faster Response Times
Ongoing improvements to reduce the latency between a customer speaking and the agent responding — making conversations feel more natural and less robotic.
Improved Multilingual Accuracy
Continuous improvements to speech recognition and language processing across regional Indian languages — including better handling of accents, dialects, and mixed-language conversations like Hinglish.
Better Call Summaries
AI-generated call summaries have been made more accurate and concise — capturing the key points of a conversation without unnecessary detail, so your team can act on them faster.
Smarter Appointment Booking
Improvements to how the agent checks calendar availability and confirms slots during calls — reducing booking errors and handling edge cases like fully booked days and same-day requests more reliably.
More Reliable Webhook Delivery
Improvements to outbound webhook reliability — ensuring call results reach your connected tools consistently, with better retry handling when an endpoint is temporarily unavailable.
Improved Call Recording and Transcript Quality
Enhancements to audio processing and transcription accuracy — resulting in cleaner recordings and more accurate word-for-word transcripts, especially for calls with background noise or regional accents.
Campaign Contact Management
Improvements to how contacts are managed inside campaigns — including better handling of failed numbers, duplicate detection, and status tracking across large contact lists.
Dashboard Performance
General performance improvements to the dashboard — faster loading of call logs, campaign views, and analytics pages, especially for accounts with high call volumes.