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Availability Settings

Availability is your global calendar — it tells HuskyVoice.AI when you are open for appointments. The AI agent uses this to offer customers the correct time slots.

Where to Find It​

Dashboard → Appointment Availability

What You Can Configure​

Open Days​

Select which days of the week your business is open for appointments — Monday through Sunday. Toggle each day on or off.

Working Hours​

For each open day, set the start and end time. For example: 9:00 AM to 6:00 PM.

Date Overrides​

You can block out specific dates — for holidays, closures, or special events — so the agent does not offer slots on those days.

How This Connects to Bookings​

When a customer calls and asks to book an appointment:

  1. The agent checks your Availability to find open slots
  2. It cross-checks with Booking Rules (advance booking limit, buffer time)
  3. It suggests up to 3 available time slots to the customer

If no slots are available on the requested date, the agent offers the next available time.

Tips​

  • Keep your availability up to date — if you close early or take a holiday, update it here so customers are not offered unavailable slots
  • Set Buffer Time Between Appointments in Booking Rules to give yourself time between calls
  • If you have multiple branches, availability can be set per branch — see Branches in Appointment Settings

Next Steps​