Agents
Agents are AI-powered voice assistants that handle customer calls on behalf of your business — 24/7, in any language, without your team needing to pick up every time.
Agent types
| Agent Type | What it does |
|---|---|
| Inbound Agent | Answers calls that customers make to your business |
| Outbound Agent | Makes calls to your contacts, leads, or campaign audiences |
Next step
Continue to Create Agent to set up your first AI voice agent.