Cost Model
HuskyVoice AI utilizes a transparent, usage-based credit system for all voice interactions.
Credit Consumption Logic
Credits are consumed based on the duration of connected voice conversations. The rate depends on your plan.
| Plan | Rate | Billing Window |
|---|---|---|
| Trial | 2 Credits | Per 60 seconds |
| Base | 2 Credits | Per 60 seconds |
| Professional | 1 Credit | Per 30 seconds |
| Enterprise | 1 Credit | Per 30 seconds |
Billing Rules
- Rounding: Call duration is always rounded up to the next billing window.
- Trial / Base: A 65-second call rounds up to 2 minutes → 4 credits.
- Professional / Enterprise: A 65-second call rounds up to 3 × 30s windows → 3 credits.
- Minimum Charge: Every successful connection incurs a minimum charge of one billing window.
- Failed Calls: Calls that are busy, not answered, or blocked (e.g., DND) do not consume credits.
- Credits Expiry: Credits included in monthly plans do not roll over. Manually purchased top-up credits remain valid for 12 months.
Why Professional / Enterprise is More Efficient
The shorter billing window (30s) means short calls cost significantly fewer credits compared to Base.
Example — 20 second call:
| Plan | Billing Window | Windows Used | Credits Charged |
|---|---|---|---|
| Trial / Base | 60 seconds | 1 (rounds up) | 2 credits |
| Professional / Enterprise | 30 seconds | 1 (rounds up) | 1 credit |
A 20-second call on Base consumes a full 60-second window (2 credits), while on Professional it only consumes a single 30-second window (1 credit) — 50% fewer credits for the same conversation.
Estimating Costs
You can estimate your total campaign costs by assuming an average of 6 credits per conversation (Base) or 3 credits per conversation (Professional) for typical appointment confirmation or survey workflows.